Privacy Policy | Higher Academia

Welcome to Higher Academia! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and services related to tutoring and robotics programs, particularly for students aged under 13 up to 18 years old.

1. Information We Collect

We collect various types of information to provide and improve our services:

  • Personal Information: When you register for our programs, create an account, or contact us, we may collect personal information such as your name, email address, phone number, and billing information.

  • Student Information: For our tutoring and robotics programs, we may collect information related to the student's academic performance, age, grade level, and specific learning needs. This information is typically provided by the parent, guardian, or the student if they are over 13.

  • Parental Consent: For students under 13, we collect personal information only with verifiable parental consent, as required by the Children's Online Privacy Protection Act (COPPA).

  • Usage Data: We may collect information about how you and your child interact with our website, such as IP address, browser type, pages visited, and time spent on the site.

  • Cookies: We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To deliver and manage our tutoring and robotics programs, including scheduling sessions, providing resources, and tailoring instruction to meet students' needs.

  • Communication: To send you updates, newsletters, and other communications related to our services. Parents or guardians can opt out of receiving these communications at any time.

  • Payment Processing: To process payments for our programs securely and efficiently.

  • Website Improvement: To analyze usage data and improve the functionality and user experience of our website.

  • Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering our programs. These providers are obligated to keep your information confidential and secure.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. Children's and Teenagers' Privacy

We take special precautions to protect the privacy of students under the age of 18:

  • Parental Consent: For children under 13, we obtain verifiable parental consent before collecting personal information, as required by COPPA. Parents or guardians must provide consent before a child can participate in our programs.

  • Access and Control: Parents or guardians have the right to review their child's personal information, request deletion, or refuse to allow further collection or use of the child's information. To exercise these rights, please contact us at [Insert Contact Information].

  • Teenagers' Information: For students aged 13 to 18, we may collect and use their information to provide our services. While students in this age group may have more autonomy in providing their information, parents or guardians can still review and manage their child's information if necessary.

  • Limited Use: We use information collected from children and teenagers solely to provide our tutoring and robotics services, and we do not share this information with third parties except as necessary to provide these services.

5. Data Security

We implement a variety of security measures to protect your personal information. While we strive to use commercially acceptable means to protect your information, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

  • Access: Request access to the personal information we hold about you and your child.

  • Correction: Request correction of any inaccurate or incomplete information.

  • Deletion: Request the deletion of your or your child's personal information, subject to certain legal obligations.

  • Opt-Out: Opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us at [Insert Contact Information].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. It is your responsibility to review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Higher Academia
2186 Lynn Road, Unit B

Columbus NC 28722

higheracademia@yahoo.com